At HolisticHealingYou, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect your name, email address, phone number, shipping and billing addresses, payment information, and order details.
- Non-Personal Information: We may collect non-personal information such as browser type, IP address, device information, and browsing patterns through cookies and tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To process orders: We use your personal information to complete transactions, process payments, and deliver your products.
- To improve customer service: Your feedback helps us improve our products, services, and website functionality.
- To send marketing communications: With your consent, we may send promotional emails about new products, special offers, and wellness tips. You can opt-out of these emails at any time.
- To personalize your shopping experience: We may use your information to tailor product recommendations and offers based on your interests and previous purchases.
- To comply with legal obligations: We may need to process your data to comply with applicable laws, such as tax reporting or fraud prevention.
3. How We Protect Your Information
We use a variety of security measures to ensure that your personal information is protected:
- Encryption: Your payment information is processed through secure, encrypted channels to protect against unauthorized access.
- Data Storage: We store your personal data securely on our servers, and we implement appropriate measures to safeguard your information.
Despite these precautions, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, such as:
- Payment processors: To process your transactions securely.
- Shipping partners: To fulfill and deliver your orders.
- Email marketing platforms: To send promotional emails (if you've opted-in).
We ensure that these service providers only use your information for the purpose of providing the services we’ve hired them for and are obligated to keep your information secure.
We may also share your information if required by law or to comply with a legal process, such as a court order or government investigation.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device to track your browsing activity and remember your preferences.
Cookies help us:
- Analyze website traffic and user behavior
- Improve website functionality
- Offer personalized content and advertising
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.
6. Your Rights and Choices
As a customer, you have certain rights regarding your personal information:
- Access: You can request to view the personal data we hold about you.
- Correction: If you believe your personal data is inaccurate, you can request to update or correct it.
- Deletion: You may request to have your personal data deleted, subject to certain exceptions.
- Opt-out: You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails.
To exercise any of these rights, please contact us at holistichealingyou@gmail.com.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any site you visit through links from our website.
8. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Any updates will be posted on this page with an updated "Effective Date". Please review this policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us:
- Email: holistichealingyou@gmail.com